Anova Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact information: such as your name, phone number, email address, and mailing address when you contact us, request a consultation, or submit a form on our website.
- Health-related information: you choose to share with us in connection with care inquiries or services, which we handle in accordance with applicable laws including HIPAA.
- Usage information: such as your IP address, browser type, pages visited, and the time and date of your visit, collected automatically through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request.
- Schedule consultations, evaluations, and care services.
- Communicate with you about our services, including by phone, email, or text message (with your consent).
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Healthcare providers, caregivers, and partners involved in your care, as permitted by law.
- Service providers who assist us in operating our website and business, under confidentiality obligations.
- Authorities when required by law or to protect the safety and rights of our clients and staff.
Cookies
Our website may use cookies and similar technologies to improve functionality and analyze usage. You can control cookies through your browser settings; disabling cookies may affect certain features of the site.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of certain communications. To exercise these rights, contact us using the information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at (888) 929-2050 or info@anovacare.com.